Launched Gandelot & Associates in 1995, a management consulting group focused on generating substantially improved business results through people and processes. Specializes in the use of process-oriented methods such as Business Process Reengineering, TQM, ISO 9000, Six Sigma and similar technologies. Clients include automotive, health care, government, financial, marketing, and manufacturing organizations as well as non-profits. Previously held increasingly senior positions within Procter & Gamble. Degrees in chemical and metallurgical engineering from the University of Michigan.